Grievance Procedure for Pupils

Any Problems, Complaints, or Suggestions?

If so, the school would like to hear.

How do I make a complaint?

 * By talking about it – or by writing it down if you find that easier.
 * You can do it by yourself, or as part of a group, or through your parents.

To whom?

 * To anyone on the staff.
 * To your SRC representative.

Does it matter what the issue is?

 * No, it can be a big problem or a small one. By discussing it, you may come up with some positive ideas.

What will happen next?

 * If possible, the staff member will deal with it in person. If not, he or she will go on your behalf to someone who can help.

Do others have to know?

 * If you are worried about confidentiality, tell the staff – they will understand.
 * Even if you find the issue hurtful or embarrassing, don’t worry – it will only be discussed by staff who can help you.